Insurance!!!!

[John B]

Ok so I paid my insurance premium to Adrian Flux, sent all the supporting paperwork they required for the policy and now out of the blue they have sent a letter saying 'sorry it wasn't mentioned before but you have 7days to provide proof you are a member of the MEV owners club'. Has anybody else had this with Adrian Flux and if so what did you do about it?
Cheers guys.

[paulh]

Hi John
I had the same problem with Graham Sykes.
Try just sending them url of forum and your username. Didnt work for me, but they might accept it. I had to get Paul from rtr to send them an email saying that club is internet based and no membership cards are issued. That was a couple of weeks ago and I have heard nothing since, so hopefully they have accepted that.

[slugshot]

I've got my renewal to look forward to at the end of the month, doesn't seem a year as passed but as they say time flies when your having fun

Regarding Adrian Flux wanting club membership proof..  Last year they asked me for it the first time I rang but not when I rang back to pay for the cover.

I don't understand why being in a club or especially being a member of a forum should entitle anyone to a discount but ill not stop them giving it out.

[John B]

Ok so I didn't reply to Adrian Flux's request for my proof of 'Club Membership' and today I got another letter saying 'the insurers may not be able to grant cover beyond 06/06/2013 unless the item is returned'.
When I got my quotes from Adrian Flux I was not told that I would need to provide proof of membership, if I had I would have told them it is an internet based forum for which no subscription is paid and no membership card issued. I'm guessing they will want to charge me more if I cannot provide proof.
How much more do you guys think they will want to charge me and do you think I should pay it as they didn't provide me with all the relevent information when I recieved my quotes.

This isn't the only thing they have messed up either. I was quoted for an agreed value policy only to recieve a letter in the post asking me for a further £15.00 if I wanted the agreed value added to my policy for which I paid.

It would seem to me that they are out to fleece people for every penny they can get, offering low premiums and then hitting them with further requests for money.

All advice is welcome.

Cheers.

[erik]

Ask RTR if they are able to make membership cards for UK costumers. A pdf version would do I think. A real card shouldn't be needed does it?

[John B]

Absolutely gutted that I missed the AMM at the weekend but circumstances conspired against me!!!!
Firstly the tR1kes 1st MOT was due on the 1st July and Paul picked her up on the 4th, however he did say that he was going to the Festival of Speed on the 10th so he may not be able to bring it back. At the same time the TAX was due. When I first tried to buy the TAX online it wouldn't let me as it kept saying the MOT was due. After Paul rang me on the 9th to tell me the tR1ke had passed its MOT but wouldn't be able to bring it back to me I tried again to buy the TAX online so that I could go and collect it in time for the AMM. Again the website wouldn't let me buy the TAX, this time it said there was no insurance on the vehicle!!!!
Now at this time I started to worry so I checked my insurance documents and sure enough one letter of the registration was wrong!!! It would seem I've been driving around for the last 3months with no insurance!!!!
So now I have no TAX, no insurance and no way of collecting the tR1ke from Nottingham. GREATTTTT, no AMM this year.
Anyway I rang Adrian Flux to put things right and was assured by the nice lady on the phone that it was sorted however 5days later I still can't get the TAX as it keeps saying no insurance. Hopefully Paul will be able to drop the tR1ke off to me and I will be able to sort the insurance issue asap.